Política de envío

Domestic Shipping Only (USA)

We currently only ship to addresses within the United States, including Alaska, Hawaii. At this time, we do not offer international shipping, shipping to U.S. territories, or to APO/FPO/DPO. We will be adding more areas in the near future.

Order Processing Time

Because each crystal is unique and requires careful, secure packaging to ensure its safety, please allow 1-3 business days, Monday-Friday, for us to process and pack your order. Once your package is in the hands of the USPS, you will receive a confirmation email with a tracking number.

Shipping Methods and Rates

We use the United States Postal Service (USPS) for all deliveries.

  • Shipping calculated by weight.
  • USPS Ground Advantage: Estimated delivery 2-14 business days.
  • USPS Priority Mail: Estimated delivery 1-3 business days.
  • Orders $35 and over receive free Priority Mail shipping.

Note: Delivery times are estimates and may vary based on order processing, seasonal volume, and weather.

Packaging for Fragile Items

We take immense pride in our packaging process. Each specimen is wrapped in multiple layers of protective material to minimize movement and prevent breakage. The packing peanuts are starch-based, biodegradable, and dissolvable. Please reuse or recycle our packaging materials whenever possible.

Shipping Insurance

All USPS Priority Mail shipments include up to $100 of built-in insurance. If your order exceeds this value and you would like to purchase additional coverage, please contact us at support@itsyscrystalcove.com before placing your order.

All Sales Final (No Returns)

Due to the fragile and unique nature of crystals, all sales are final. We do not accept returns or exchanges. Please read our Return Policy by visiting https://itsyscrystalcove.com/return-policy for more on returns, exchanges, and cancellations.

By purchasing from Itsy’s Crystal Cove LLC, you acknowledge that you have read, understood, and agree to this Shipping Policy.

This policy can be found in our Terms of Service, Section 10.

Last updated 06/01/2026